Privacy Policy

The following is the Privacy Policy set forth applicable to the Bankstown Sound website (www.bankstownsound.com.au). Your privacy and the security of your information is important to us in delivering the best experience we can. Bankstown Sound is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection Of Your Personal Information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future customer support features you are required to submit personally identifiable information.

This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

We take great care when dealing with your private information and subscribe to the 13 Australian Privacy Principles (APPs) that can be found at the OAIC website (www.oaic.gov.au).

Sharing Of Personal Information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping.

Those companies will be permitted to obtain only the personal information they need to deliver the service. In these instances, all reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information are taken.

Use Of Your Personal Information

To ensure the most premium shopping experience, we utilise advanced technologies to support you in your shopping journey. For each visitor to our website, we collect an array of non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address.

This collected information is used solely internally for the purpose of gauging visitor traffic; trends and delivering personalised content to you while you are at this Site.

Any personally identifiable information such as name, phone number, email address etc. will be used for the explicit purpose of communication and relationship between Bankstown Sound and yourself - we will never sell your information.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Security Of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files, which will be kept by us for a minimum of 7 years.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. We reserve the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Removing Your Personal Information

We respect the right for users to have their personal information removed from our systems. If you wish to have you personal information removed please contact us and we will immediately process your request.

Privacy Policies Of 3rd Party Websites

This Privacy Policy only addresses the use and disclosure of information we collect from you. Other websites that may be accessible through the Site have their own privacy policies and data collection, use and disclosure practices. If you link to any such website, we urge you review the website’s privacy policy. We are not responsible for the policies or practices of third parties.